Redmond Rock on a Rope Redmond

Fast Shipping and Professional Packing

We can offer a variety of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse employees will pack every item to our exacting specifications. The goods you send us are checked thoroughly and properly secured before shipping. Every day, we deliver to thousands of clients in different countries. This shows how we're dedicated to be the largest online retailer in the world. Both Europe and the USA have distribution and warehouse centers.

Note: Orders with more than one item will be assigned a distinct processing period for each item.

Before shipping, all ordered items will be thoroughly examined. Most orders are delivered within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

We don't manage the stock at our warehouse and factory. The actual inventory can change at any moment. Be aware that your order will be unable to fill once you've placed your order.

The policy is for 30 days. Unfortunately, if 30 days have passed since you purchased your item, we cannot give you a refund or exchange.

In order to be eligible for a refund the item must be unused and in the same condition as you received it. It must also still be in the original package.